my account progress lost

i loggined in afternoon and claimed refund later loggined at evening from my phone to check regarding refund , i got a dialogue choose a emaild i selected and it taken me to the traninty home page all my progress lost(my score, certificates, projects submitted etc) but showing the concpts i learnt not even showing my old name in community ranking when i seen this afternoon i was at top 1 now my name also not apperaing i am providing screen shots for clarity kindly respond as soon as possible my email id:harishrdy1@gmail.com